Legal

Terms of Use

1. Who we are and how these terms apply

Spelling Bee Academy, spellingbeeacademy.com, New South Wales, Australia (“Spelling Bee Academy”, “we”, “us” or “our”) provides the Service. Contact us at help@spellingbeeacademy.com.
These Terms of Use are a contract between us and the adult who creates or uses the account. They apply to our mobile apps, web app, website and related support services (together, the “Service”). Our Privacy Policy explains how we handle personal information. The subscription provisions below and the information shown before purchase apply to paid plans. If those materials conflict, the clear information shown and accepted at checkout controls price and billing details for that transaction, the Privacy Policy controls personal-information practices, and these Terms control other use of the Service.
By creating an account or using the Service, you confirm that you have read and agree to these Terms. If you do not agree, do not use the Service. Nothing in these Terms limits a consumer, privacy or child-protection right that applicable law does not allow us to limit.

2. Adult accounts and children’s use

Only an adult who is at least 18 and legally able to enter a contract may create or control an account, buy a subscription, contact support or provide permissions for a child. A child may use spelling-practice features only through an adult-managed account and with supervision appropriate to the child’s age and needs. The Service is not designed for a child to create an independent account.
The adult account holder must choose and review list content, decide whether the child may use photo or voice features, explain relevant privacy information to the child in an age-appropriate way, and remain available to help. An adult must follow any child-protection steps that we make available or that applicable law requires.
Parent management does not transfer our legal duties to the adult. We remain responsible for duties that applicable consumer, privacy and children’s laws place on us. The adult is responsible for their own decisions, lawful instructions, account security and misuse they knowingly permit or fail to address after becoming aware of it.

3. Accounts and security

You must provide accurate account information, keep sign-in credentials confidential, use only accounts you are authorised to use and promptly tell us at help@spellingbeeacademy.com if you suspect unauthorised access. You are responsible for activity carried out with your credentials to the extent it resulted from your act or omission, but not for activity caused by our breach of duty or matters outside your reasonable control.
The Service may allow temporary anonymous access before an account is linked to an email, Google or enabled Facebook sign-in. Temporary content may be lost if it is not linked or if local browser or device data is cleared. You must use the same linked account to restore eligible lists, history or premium access on another supported device.

4. A learning aid, not a guaranteed outcome

The Service is a supplementary spelling-practice tool. It is not a school, teacher, tutoring, assessment, medical, speech-therapy or professional service. We do not guarantee grades, test results, learning progress, uninterrupted access or that every feature will suit every child.
Example sentences, transcriptions, definitions, prompts and feedback may be generated or assisted by automated systems and can be wrong, incomplete, culturally inappropriate or unsuitable for a particular child. The app compares answers using programmed spelling rules; it does not make decisions that have legal or similarly significant effects. An adult should review learning content and stop using content that appears unsuitable. Please report problematic content through Support.

5. Your content and permissions to operate the Service

You keep any rights you have in spelling lists, list names, answers, photos, recordings, screenshots and support material you submit (“User Content”). You give us a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, format and otherwise process User Content only as reasonably necessary to provide, secure, maintain and support the Service, comply with law, and exercise or defend legal rights. This licence ends when the content is deleted from our active systems, except for protected backups and material that applicable law requires us to preserve or that is needed for an unresolved dispute.
You must have the rights and authority needed to submit User Content. Do not upload confidential school records, a child’s full name, contact details, precise location, school name, health information, another person’s voice or image, or other information that is unnecessary for spelling practice. A photographed list may contain information beyond the words; crop or cover it before upload. We do not claim ownership of User Content and do not grant other users a right to it.

6. Acceptable use

You must not: break the law or another person’s rights; submit abusive, exploitative, sexual, violent, hateful, deceptive, infringing or malicious material; identify, contact, profile or target a child; access or attempt to access another person’s account or data; share credentials outside your household; bypass quotas, payment controls, parental controls or security measures; probe, scan or test vulnerabilities without written permission; introduce malware; scrape or automate access in a way that burdens the Service; use outputs to train a competing model or service where prohibited by law; reverse engineer protected parts of the Service except where the law expressly permits it; misrepresent affiliation with us; or interfere with the Service or anyone’s use of it.

7. Our intellectual property

We and our licensors own the Service, including its software, design, branding, prompts, curated material and other content, excluding User Content. Subject to these Terms, we give you a limited, revocable, non-exclusive, non-transferable licence to use the Service for personal, household and non-commercial educational practice on supported devices.
You may not copy, sell, sublicense, publicly perform, distribute or create derivative products from the Service except with our written permission or where applicable law allows it despite these Terms. Feedback you voluntarily provide may be used without restriction or payment, but we will not publicly identify you as its source without permission.

8. Third-party services and app stores

The Service relies on third parties for authentication, cloud hosting, AI processing, speech services, analytics, email, payment and subscription management. Their services may be unavailable or change. Our Privacy Policy identifies the categories and current providers that receive personal information from us.
If you download or pay through Apple, Google or another app marketplace, its terms also apply to your relationship with that marketplace. The marketplace is not responsible for our Service except to the extent its own terms or applicable law say otherwise. Links to third-party sites are provided for convenience; we are not responsible for their independent content or practices.

9. Free access, subscription plans and prices

Free use may be subject to stated quotas or feature limits. The currently proposed direct web plans are $9.99 AUD per month and $79.99 AUD per year. A plan is not available for purchase unless an enabled checkout shows it. Before payment, checkout will show the exact product, currency, total recurring price, billing interval, taxes or how taxes are calculated, payment method, renewal terms and any trial or discount. We do not presently advertise an introductory free trial.
App-store prices may differ because of currency, taxes, platform pricing or local requirements. Unless checkout says otherwise, one subscription provides premium access for the adult-managed account, not for resale, classroom-wide licensing or sharing outside the household. You may not make a purchase unless you are the authorised account holder or have the payment method owner’s permission.

10. Automatic renewal and authorisation

A subscription renews automatically for the selected monthly or annual period until cancelled. By buying it, you authorise the payment platform to charge the displayed recurring price and applicable taxes to the chosen payment method at each renewal. Renewal timing may vary slightly under platform rules. We will provide renewal reminders, price notices or obtain fresh consent when applicable law requires them.

11. How to cancel

You may cancel at any time through the subscription-management link in the Premium screen or through the Apple App Store, Google Play or other platform used to buy. You may also contact help@spellingbeeacademy.com for help identifying the correct cancellation channel. We will not require steps that are not reasonably necessary to cancel.
Unless mandatory law or checkout terms provide otherwise, cancellation stops the next renewal and premium access continues until the end of the already-paid billing period. Deleting the Spelling Bee Academy account does not necessarily cancel a marketplace subscription, and cancelling does not delete the account. Complete both actions if both are wanted. Keep the platform cancellation confirmation.

12. Cooling-off rights and refunds

Nothing here limits a refund, cancellation, cooling-off or other remedy that applicable consumer law does not allow us to limit. Digital-service rights differ by location and by whether immediate performance was expressly requested. Any request to begin premium access immediately, or acknowledgement about a cooling-off right, will be obtained at checkout where required; these Terms alone do not waive a statutory right.
Except where law, checkout terms or the payment platform provides a right to a refund, fees already charged are not automatically refundable merely because the subscription was unused or cancelled part-way through a period. We will provide refunds or other remedies for a failure to meet a mandatory consumer guarantee, an unauthorised charge for which we are responsible, or another circumstance required by law. Apple, Google, RevenueCat or the connected payment provider may administer the request under its rules.
Australian consumers retain rights under the Australian Consumer Law. United States consumers retain applicable federal and state rights. Canadian consumers retain applicable federal and provincial rights, including non-waivable rights in Quebec where relevant. UK consumers retain applicable rights under the Consumer Rights Act 2015, the Consumer Contracts Regulations 2013 and the Digital Markets, Competition and Consumers Act 2024 provisions that are in force for the transaction.

13. Payment processing, failed payments and restoring access

Web subscriptions are intended to use RevenueCat Web Billing and its connected payment processor. Apple and Google process native-store purchases. We receive account, product, entitlement, store, renewal, expiry, cancellation and refund status needed to provide access, but not complete card details. The payment platform acts independently for some processing under its own terms and privacy notice. Our Privacy Policy explains our handling of subscription records and overseas processing.
Premium access may be delayed, paused or end if payment fails, a transaction is reversed or refunded, the subscription expires, or the platform cannot verify entitlement. We will not suspend access earlier than the payment platform or applicable law permits. If client and server status differ, the app may briefly show a purchase as syncing. Contact support with the adult account email and transaction reference, but never send full card details.
Premium access is associated with the Spelling Bee Academy account identifier and the relevant platform record. Sign in with the same adult-managed account to restore eligible access on supported platforms. We do not guarantee that every store product works on every platform, and a platform may require its own restore process. We will not deny access that mandatory law or the accepted purchase terms require us to provide.

14. Price or plan changes and ending a plan

We may change a plan, its features or its price for a future billing period. We will give the notice and obtain the consent required by applicable law and the payment platform before a new price applies. A price change does not alter a completed prepaid period. If you do not accept a change, cancel before the stated renewal date. If we materially reduce a prepaid service, we will provide any remedy required by law.
We may stop offering a plan. If we end premium access before the end of a paid period for reasons other than a serious breach, fraud, chargeback or legal requirement, we will provide continued access, a proportionate refund or another remedy required by law. Suspension or termination for misuse does not remove a refund right that cannot lawfully be excluded.

15. Changes, availability and beta features

We may improve, add, remove or change features and usage limits. We will not make a change merely to avoid an existing legal or contractual obligation. If a change materially reduces a paid Service during a current prepaid period, we will provide any remedy required by law and, where reasonable, advance notice or a proportionate refund.
Maintenance, provider failures, network conditions, security incidents and events outside reasonable control may interrupt the Service. We will use reasonable care and skill where required by law, but do not promise that the Service will always be available, error-free or compatible with every device. Features labelled preview, beta or experimental may be less reliable and may be withdrawn.

16. Suspension, cancellation and termination

You may stop using the Service at any time. Cancelling a subscription and deleting an account are separate actions: cancellation prevents future renewal but does not by itself delete the account; account deletion does not necessarily cancel a marketplace subscription. Follow both processes when both are wanted.
We may proportionately restrict or suspend access when reasonably necessary to investigate suspected misuse, protect a child or another person, prevent fraud or security harm, comply with law, address non-payment, or enforce these Terms. Except where urgent action is reasonably necessary, we will try to explain the reason and give a reasonable opportunity to correct a remediable breach. We may terminate for a serious or repeated breach.
If we permanently discontinue a paid Service for reasons other than your breach, we will provide the notice, continued access, refund or other remedy required by applicable law. Terms that by their nature should survive termination, including ownership, accrued payment obligations, lawful evidence preservation and liability provisions, continue to apply.

17. Consumer guarantees and disclaimers

Nothing in these Terms excludes, restricts or modifies a guarantee, warranty, condition, right or remedy that cannot lawfully be excluded or restricted. This includes, where applicable, rights under the Australian Consumer Law, United States federal and state consumer law, Canadian federal and provincial consumer law, and the UK Consumer Rights Act 2015 and Digital Markets, Competition and Consumers Act 2024 as in force.
To the maximum extent permitted by applicable law and subject to those mandatory rights, the Service is provided “as available”. We disclaim implied warranties or conditions of merchantability, fitness for a particular purpose, title, non-infringement and accuracy only to the extent they can lawfully be disclaimed. No disclaimer applies to an express commitment we make to you or to a failure to use the care and skill required by law.

18. Limits on liability

We do not exclude or limit liability where doing so is unlawful, including liability for fraud or fraudulent misrepresentation, wilful misconduct, or death or personal injury caused by negligence where that liability cannot be limited. Nothing here limits statutory privacy, data-protection, child-safety or consumer remedies that cannot be limited.
To the maximum extent permitted by applicable law, neither party is liable to the other for indirect or consequential loss, loss of profit, revenue, opportunity, goodwill or data, or special or punitive damages, except where that category of loss cannot lawfully be excluded. This exclusion applies only to loss that was not reasonably foreseeable when the contract was made and does not excuse either party from taking reasonable steps to reduce avoidable loss.
For claims that may lawfully be capped, our total aggregate liability arising from the Service during any 12-month period will not exceed the greater of (a) the amount you paid us for the Service during that period and (b) A$100 or its local-currency equivalent. The cap does not apply to liabilities that applicable law prohibits us from capping. Some jurisdictions do not allow some exclusions or limits, so they apply only to the extent lawful for you.

19. Your responsibility for loss caused by misuse

To the maximum extent permitted by applicable law, you must reimburse us for reasonable, documented third-party claims, damages and costs to the extent directly caused by your deliberate or material breach of section 5 or 6, your infringement of another person’s rights, or unlawful User Content you knowingly submit. This does not apply to a child, to conduct outside your reasonable control, to loss caused by us or our providers, or to the extent reimbursement would be unfair or unlawful. We will promptly notify you of a covered claim, allow reasonable participation in its defence, and not settle in a way that admits fault or imposes a non-monetary duty on you without consent.

20. Governing law and disputes

These Terms are governed by the laws of New South Wales, Australia, without regard to conflict-of-law rules. The courts of New South Wales have non-exclusive jurisdiction. This choice does not deprive you of mandatory protections or the right to bring a claim in another forum available under the consumer law of the country, state, province or territory where you live.
Before filing a claim, either party may ask the other to try to resolve it informally for 30 days by writing to help@spellingbeeacademy.com. This does not stop either party seeking urgent relief, making a regulator complaint, using a small-claims process or meeting a legal deadline. These Terms do not require arbitration and do not waive a right to participate in a class or representative action where that waiver would be unlawful or unfair.

21. Changes to these Terms

We may update these Terms for legal, security, technical or commercial reasons. We will post the new effective date. If a change materially affects existing rights or obligations, we will give reasonable advance notice through the Service or account email where required. Changes apply prospectively; continued use after the effective date constitutes acceptance only where applicable law permits. If you do not accept a material change, you may stop using the Service and cancel before the change takes effect. Changes cannot remove rights already accrued or mandatory rights.

22. General terms and contact

We may transfer this contract as part of a merger, reorganisation, financing or sale of the Service if the transfer does not reduce your mandatory rights; we will provide notice where required. You may not transfer your account or this contract without our consent, except where law permits. If a provision is unenforceable, it will be limited only as much as necessary and the rest will continue. A delay in enforcement is not a waiver. These Terms, the Privacy Policy and checkout disclosures are the entire agreement about the Service, excluding any right that cannot be excluded.
Questions, complaints, legal notices and privacy requests may be sent to help@spellingbeeacademy.com. Our website is spellingbeeacademy.com and our governing location is New South Wales, Australia.
© 2026 Spelling Bee Academy