Report a problem

Tell us what happened. We will give you a reference number for follow-up.

Do not include a child's full name, school, address or other unnecessary personal information.

What can we help with?

Maximum 2,000 characters.

Optional screenshot

Only attach what you approve us to review.

Include approved diagnostics

Current page, platform, app version, browser and screen size. No list words, answers or recordings.

Email help@spellingbeeacademy.com and include an existing reference number if you have one.